• Contact us

Contact us

Email & messaging

For account related enquiries log in and send us a secure message

For all other enquiries complete an enquiry form

Telephone numbers

UK customer service number, fax numbers and opening hours.

Our focus is on excellent customer service

Contact centre"Speaking to customers every day, I hear about their experiences; good and bad. Customers don't always expect us to be perfect, but they do expect us to learn from their experiences and fix things quickly when they go wrong. This is what we try to do every time. After all, if we don't take care of our customers, someone else will!"

Angel DaCosta - Customer Relations

UK customer services team

  • Trained team of around 220
  • Based in Surrey UK
  • Full product expertise
  • Reputation for excellence
  • Swift, courteous response

Fidelity is committed to maintaining your personal data securely. To find out more read our Privacy policy.