Contact Fidelity International

Submit an online enquiry, call one of our helpful associates or visit us in our London investor centre

Need help

Whether it's finding out how to manage your account or understanding our charges, Help & support is a quick and convenient way to answer your questions

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Send us a message

If you’re an existing customer and have already registered online, you can log in and send us a secure message

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Write to us

Fidelity International Oakhill House, 130 Tonbridge Road Hildenborough, Tonbridge Kent, TN11 9DZ

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Contact us by phone

Speak to one of our helpful associates based in the UK

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London Investor Centre

Looking to talk to someone face to face? Our Investor Centre is open to anyone looking for help with their investments and offers a free guidance service to help you better plan and achieve your retirement goals.

While we’re not able to offer fund recommendations or personal advice, we’re always available to answer your queries, provide information and help make investing easier.

We can also update your account details and take copies of original or certified ID documents, and legal documents such as Power of Attorney.

You can find us at:

25 Cannon Street
London
EC4M 5TA

We’re open from 9.00am - 5.00pm, Monday to Friday.

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Company pension enquiries

Have a company pension with us? You can contact our team by post, email or fax.

Fidelity Pensions Management
Beech Gate
Millfield Lane
Tadworth
Surrey
KT20 6RP
Email: pensions.service@fil.com

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