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Contact Fidelity International

Submit an online enquiry or call one of our helpful associates.

Need help

Whether it's finding out how to manage your account or understanding our charges, Help & support is a quick and convenient way to answer your questions.

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We have moved!

From the 7 September our address for correspondence is: Fidelity, PO Box 391, Tadworth KT20 9FU. 

Correspondence sent to our previous address will be forwarded to us. 

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Send us a message

If you’re an existing customer and have already registered online, you can log in and send us a secure message.

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Contact us by phone

Speak to one of our helpful associates based in the UK and Ireland.

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Temporary closure of the Fidelity Investor Centre

The health and safety of our customers and employees is our utmost priority. Following the latest government guidance, we have decided to temporarily close Fidelity’s Investor Centre at 111 Cannon Street, opposite Cannon Street station, and we will not accept walk-ins or hold customer meetings at this building. Furthermore, we are deferring all events involving customers at this time.

If you are a Fidelity Wealth customer, your Wealth Relationship Manager and the team will be available to meet your requirements via email, telephone and secure message.

Please note, this does not affect Fidelity’s London office at 4 Cannon Street or our service centre.    

Workplace pension enquiries

Have a workplace pension with us? You can contact our team by email, post or phone.

Email: pensions.service@fil.com

Fidelity Pensions Management
Beech Gate
Millfield Lane
Tadworth
Surrey
KT20 6RP

Phone: Fidelity contact numbers

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