Contact Fidelity International
Try our AI-powered virtual assistant or speak to our friendly customer service team
If you have general questions about investing, our products and services, or how to manage your account, try Fidelity's AI-powered virtual assistant Freya. Look out for the chat icon on pages, or start a conversation here.
For other forms of support, including our most frequently asked questions and how-to guides, visit our help and support page.
Get in touch
Still looking for what you need or have a question about your accounts? Here's how you can get in touch. If British Sign Language (BSL) is your preferred language, find out how to contact us using a live BSL video interpreter below.
Send us a message
Contact us by phone
Upload documents
BSL video interpreter
If British Sign Language is your first or preferred language you can contact us using a live BSL video interpreter by clicking on the Video Relay Service link below.
There may be times where we need to speak to you, so to arrange this we will provide your email address to InterpretersLive! to send you an email arranging a date and time for you to contact us.
Want to talk to someone face-to-face? Our Investor Centre is open to anyone looking for help with their investments. We're available to answer your queries, provide information and help make investing easier. You can also make an appointment to meet with your Relationship Manager or Adviser face-to-face.
You’ll find us in the heart of London at 111 Cannon Street, opposite the rail and underground station and just a 10 minute walk from St. Paul’s Cathedral. We’re open Monday to Friday, 9am to 5pm, excluding bank holidays.
Write to us at:
Our offices are at:
Have a workplace pension with us? Our associates in our Workplace Investing Service Centre will be able to help you.
