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Our whistleblowing policy and process

To maintain the trust our clients place in us, we strive for the highest standards of conduct and integrity, fostering an open environment in which employees and others can report instances of non-compliance without fear of recrimination.

Our whistleblowing policy is an important defence against corporate fraud and wrongdoing. It encourages staff and external parties to speak up in confidence if they suspect someone’s actions or processes are exposing Fidelity International Limited to reputational, ethical, legal or regulatory risk.

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How to raise a concern

If you work for Fidelity International Limited and want to raise a concern internally, you can do so through Legal, Risk, Assurance & Oversight. If you would feel more comfortable discussing your concerns externally, or if you don’t work for FIL, you can use the Confidential ALert Line (CALL). This is a discreet online and Freephone service, available 24/7, operated in several languages by an independent third party, Navex Global, to ensure anonymity and confidentiality.

Navex Global CALL numbers Visit Navex Global online

Zero tolerance for retaliation

Those who raise a genuine concern under the whistleblowing policy are not at risk of losing their job or suffering any form of retaliation as a result, even if they are mistaken.

We will not tolerate the harassment or victimisation of anyone who, in good faith, reports suspected or known misconduct. “Good faith” means that, to the best of a person’s knowledge and belief, everything reported is true and everything known is reported.

We recognise that employees or external parties may want to raise a concern anonymously or in confidence. We will protect their identity and will not disclose it without their consent.

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Please remember that past performance is not necessarily a guide to future performance, the performance of investments is not guaranteed, and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. This website does not contain any personal recommendations for a particular course of action, service or product. You should regularly review your investment objectives and choices and, if you are unsure whether an investment is suitable for you, you should contact an authorised financial adviser. Before opening an account, please read the ‘Doing Business with Fidelity’ document which incorporates our client terms. Prior to investing into a fund, please read the relevant key information document which contains important information about the fund.

This website is issued by Financial Administration Service Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) (FCA Register number 122169) and registered in England and Wales under company number 1629709 whose registered address is Beech Gate, Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP.

© FIL Limited 2021