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Our whistleblowing policy and process

To maintain the trust our clients place in us, we strive for the highest standards of conduct and integrity, fostering an open environment in which employees and others can report instances of non-compliance without fear of recrimination.

Our whistleblowing policy is an important defence against corporate fraud and wrongdoing. It encourages staff and external parties to speak up in confidence if they suspect someone’s actions or processes are exposing Fidelity International Limited to reputational, ethical, legal or regulatory risk.

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How to raise a concern

If you work for Fidelity International Limited and want to raise a concern internally, you can do so through Legal, Risk, Assurance & Oversight. If you would feel more comfortable discussing your concerns externally, or if you don’t work for FIL, you can use the Confidential ALert Line (CALL). This is a discreet online and Freephone service, available 24/7, operated in several languages by an independent third party, Expolink, to ensure anonymity and confidentiality.

International Freephone CALL numbers Visit Expolink online

Zero tolerance for retaliation

Those who raise a genuine concern under the whistleblowing policy are not at risk of losing their job or suffering any form of retaliation as a result, even if they are mistaken.

We will not tolerate the harassment or victimisation of anyone who, in good faith, reports suspected or known misconduct. “Good faith” means that, to the best of a person’s knowledge and belief, everything reported is true and everything known is reported.

We recognise that employees or external parties may want to raise a concern anonymously or in confidence. We will protect their identity and will not disclose it without their consent.

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Fidelity Personal Investing does not give advice based on personal circumstances so you are responsible for deciding whether an investment is suitable for you. In doing so, please remember that past performance is not necessarily a guide to future performance, the performance of funds is not guaranteed and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. Before investing into a fund, please read the relevant key information document and ‘Doing Business with Fidelity’, a document that incorporates our Client Terms. If you are investing via the Fidelity SIPP and have not yet received a letter from us confirming you have moved to our new system, or are opening a new SIPP today you should read the Fidelity SIPP Key Features Document incorporating the Fidelity SIPP Terms and Conditions. Alternatively, if you open a new SIPP account on or after 25 March 2019 and are under 54 years old, or if you have already received a letter from us confirming you have been moved to our new system, you should read the Doing Business with Fidelity document incorporating our Client Terms. You should regularly review your investment objectives and choices and if you are unsure whether an investment is suitable for you, you should contact an authorised financial adviser.

© FIL Limited 2019