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Retirement services and pension advice

Our retirement specialists are able to provide both guidance and advice around your retirement options. If you are looking to access your pension for drawdown, guaranteed income (annuities) or tax-free cash, we can help. We can help whether you already have a Fidelity SIPP or are looking to move your pension to us.

Please note: If you already hold a Fidelity SIPP and would like to arrange a new income withdrawal, we are facing unprecedented demand at present and there may be delays in our service. If you would like to take income before 5th April, we cannot guarantee this at this time.

Important information - please keep in mind that the value of investments can go down as well as up, so you may get back less than you invest.

How we can help

Retirement guidance

We’ll help you to understand the retirement income options available, and give you any information you need. This service is free.

Personalised retirement advice

If you want a specific recommendation based on your personal circumstances then one of our retirement specialists can help. You can call us for advice.

What to expect from Fidelity’s retirement advice

Benefits of our service

Access to retirement specialists with detailed knowledge of pension regulations, allowances, tax implications, income options and pension transfers.

Low-cost fees

A free, no-obligation meeting to find out if you could benefit from retirement advice. Low fixed rates, clear pricing and no admin fees.

Excellent service

Get personalised reports and recommendations on your pension arrangements. Discussions and annual reviews can be held face-to-face or over the phone.

Pension transfer Gold Standard

If you're in need of retirement support, we can help.  We adopt the voluntary Gold Standard of good practice when advising on safeguarded or defined benefit pension transfers (pensions with guarantees). Nine principles underpin the Standard and are designed to be a framework for firms to deliver good quality advice.


Ready to chat?

Call us

Call us now to book a free no obligation appointment. We’re available Monday to Friday from 9am to 5pm.

Pension Wise

The government's Pension Wise service offers free, impartial guidance to help you understand your options at retirement: 0800 138 3944.

Important information: This information is not a personal recommendation for any particular product, service or course of action. Pension and retirement planning can be complex, so if you are unsure about the suitability of a pension investment, retirement service or any action you need to take, please contact Fidelity’s Retirement Service on 0800 368 6882 or refer to an authorised financial adviser.

Our advice fees

If you would just like our guidance service, then you won’t be charged a fee for our retirement specialists' time.  However, if you would like advice, where we give you a personalised recommendation, there will be a fee.

Investing in advice can save you money and give you peace of mind about critical decisions at retirement. We offer personalised advice on a low, fixed fee basis and we’re proud of the excellent service and robust advice we provide. We typically spend 30 hours researching and analysing each case in detail.

The fee for our advice service is based on the number of pensions you have and can include both defined contribution pensions and those with safeguarded benefits, such as defined benefit schemes which includes final salary and career average pensions. We can also offer you advice on your lifetime allowance as part of these services (but not as a standalone service).

 Pension transfer and/or retirement planning advice
 1 pension £3,500 (+ VAT where applicable)
More than 1 pension £1,000 per additional scheme subject to a maximum fee of £10,000
Add-on services
Lifetime allowance advice £2,500
Annual Review £600
Partner Discount 20%

VAT may be applicable. Your retirement specialist will discuss with you any scenarios that fall outside of the above and will provide you with a fee on a case-by-case basis. For a clearer understanding of how our fees will apply to your particular situation or for a copy of our Terms of Business, please call our retirement advice service.

Our status as a financial adviser

We deliver advice and transact non-advised business through a wholly owned subsidiary called FIL Retirement Services Limited. Our retirement specialists focus on providing an excellent service based on your requirements.

Fidelity doesn’t have its own annuity products. If you would like to secure a guaranteed income from an annuity using some or all of the money in your pension pots, we’ll select annuity products from the whole of the market for you.

If you would like to keep your pensions in investments, you’ll have access to the full range of investment funds and products available on our platform, but if we provide you with investment advice in relation to pension transfer and/or drawdown, we’ll restrict this to a set of Fidelity managed investment solutions, some of which will be invested in non-Fidelity funds. These funds invest in a range of different investment assets.

FIL Retirement Services Limited (Company No. 06121251) is authorised and regulated by the Financial Conduct Authority and registered in England and Wales with registered offices at Beech Gate, Millfeld Lane, Lower Kingswood, Tadworth, Surrey KT20 6RP.

1Source: Fidelity International at 31.12.2020