What details do I need to register for online access?

It's easy to register for online access to your accounts and takes only a few minutes, and to ensure the security of your accounts we'll ask you for a few details about the account you hold with us:

  • Your Customer Reference Number (CRN). You can find this on your Valuation and Statement letter
  • Your account number. You can find this on any transaction confirmation letter. If you hold more than one account then we just need the account number for one of them

It's a good idea to make sure you have access to the email address you'd like to use. We'll ask for your email address to help with the security and management of your account, and we'll send you an email with a link you need to follow so we can verify that it is the correct one.


Still need help? Our How-to guides can take you through the task you’re trying to complete.

Still need help?

Talk to our team

Give one of our UK-based associates a call on

0333 300 3351

Contact us

Send us your question online or visit us at our Investor Centre in London.