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Checking your identity

This is where you will find information about how and why we have to check your identity.

Banks and investment companies have to check the identities of all their customers to help combat financial crime and terrorist financing. The Money Laundering Regulations outline our responsibilities and we take these very seriously, because any attempt to abuse our systems could have a serious impact on our business, and therefore our customers, including yourself.

We always try to check customers' identities through automatic, electronic searches. In some cases, these checks are not successful, and we then ask to see documents confirming customer’s identity and address.


Confirm your identity form

Please find the Confirmation of Identity form for you to complete below.


How do I verify my identity?
What will happen if I don’t send the documents you’ve asked for?
Why couldn’t you confirm my identity electronically?
What should I do if my address has changed?