Checking your identity

This is where you will find information about how and why we have to check your identity.

Banks and investment companies have to check the identities of all their customers to help combat financial crime and terrorist financing. The Money Laundering Regulations outline our responsibilities and we take these very seriously, because any attempt to abuse our systems could have a serious impact on our business, and therefore our customers, including yourself.

The guide below provides you with further information and answers some of your frequently asked questions.

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Checking your identity guide

The guide below provides you with further information and answers some of your frequently asked questions

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Confirm your identity guide

Please find the Confirmation of Identity form for you to complete below.

A few questions you might have

I’ve been a customer with you for some time – why are you only checking my identity now?
What do I need to do?
What will happen if I don’t send the documents you’ve asked for?