• Why Fidelity
  • Great service

Great service

We are here to help you make the most of your investments

Call 0800 41 41 61When you need information, support or guidance, just call our UK call centre. They're available six days a week and there's no charge for calling us on our freephone number. 


Our aim is help you achieve your investment goals by providing you with everything you need to make your own financial decisions. We do not give advice or personal recommendations. If you need advice we recommend you speak to a financial adviser.

  • Helping you invest: We can help you find the right path to choosing funds with help of our PathFinder toolthe Select 50 and Fund Supermarket
  • Specialist help at retirement: We have a specialist retirement team who can provide you with guidance and/or advice when you need it
  • Market updates: The latest fund prices and investment information
  • Your portfolio: Fund performance, transaction details and help so you can use our online Account Management service to understand your investments
  • Phone dealing: You can make new investments and switches over the phone

Call us on 0333 300 3350. Lines are open from 8am to 6pm Monday to Friday and 9am to 6pm on Saturday

The value of investments can go down as well as up and you may get back less than you invested.  Fidelity only gives information about products and services and does not provide investment advice based on individual circumstances. If you are unsure of the suitability of an investment you should speak to an adviser. 

What our customers say

 Quality of service of highest order reflecting a professionalism evident right across the organisation, and I mean that.

Mr. Hitchens

 Easy to contact and I get a rapid response but not too insistent (unlike some other financial services companies!).

Mr. Simmons

 Fidelity provide a comprehensive and trustworthy service. They respond quickly to any enquiry and the staff are well informed and interested in me as an individual investor.

Dr. Andrew

Fidelity fast facts

  • We look after the portfolios of over 273,000 personal investors, over 434,000 advised investors and over 480,000 people who invest through their employer (as at December 2016)
  • We now manage over £226 billion for investors around the world
  • In the UK we administer £67 billion for over 1.1 million investors*

*Assets under administration are those of Fidelity's UK platform which includes all Fidelity's retail fund assets, retail assets held on FundsNetwork and retail and institutional assets held on the Fidelity DC Investment Platform

All information is accurate as at 31 December 2016 unless stated otherwise. Data is unaudited.

  • Fidelity International was established in 1969
  • We have one of the largest global research capabilities with over 400 investment professionals and research staff around the world.