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Need help?

Whether it's finding out how to manage your account or understanding our charges, Help & support can give you the quickest and most convenient way to answer your questions.

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Before you call

For Personal Investing or Fidelity Wealth, you’ll need your Customer Reference Number when you call which you can find on a recent statement and valuation. It’s a ten digit number starting 100.

If you’re logged in, you can also find it on your account summary page.

Personal Investing

Call our UK and Ireland
based teams on

0333 300 3350

Our lines are open
Monday - Friday: 8am - 6pm
Saturday: 9am - 6pm

Fidelity Wealth

If you’re part of Fidelity Wealth,
call

0800 41 41 28

Our lines are open
Monday - Friday: 8am - 6pm
Saturday: 9am - 6pm

Pension Service Centre

If you’d like to find out more about
your company pension, call

0800 3 68 68 68

Our lines are open
Monday - Friday: 8am - 6pm