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Contact us

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Contact us online

The safest and quickest way to contact us is online. 

As an existing customer if you've already registered online with us you can log in to your account and send us a secure message.

Secure messaging

Automated phone service

Call our free service to check account balances and investment prices, or to order a statement or valuation.

0800 41 41 24

Please have your Customer Reference Number (CRN) and PIN ready. If you don’t have a PIN, you can create one by logging in to your online account.

Login to your account
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Speak to someone

Monday to Friday, 9am to 4.30pm.

0800 358 4060

+44 203 100 7073
(Outside the UK)

Please have your Customer Reference Number (CRN) and PIN ready. If you don’t have a PIN, you can create one by logging in to your online account.

Login to your account

We have moved!

From the 7 September our address for correspondence is: Fidelity, PO Box 391, Tadworth KT20 9FU.

Correspondence sent to our previous address will be forwarded to us.

Our postal address

Fidelity
PO Box 391
Tadworth
KT20 9FU

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Fidelity are taking precautionary measures to ensure the safety of our staff and to protect against the spread of Coronavirus. Our telephone service remains open and our friendly associates are available to speak with you.