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Friday newspaper round-up: Macron, Bulb Energy, Thames Water

(Sharecast News) - Customer service standards have fallen to record lows at energy companies, with suppliers Utilita and Ovo Energy among the worst offenders, according to a new report. Customers have had to wait longer for their calls to be answered and have regularly been unable to get hold of their supplier, research by Citizens Advice has found. - Guardian Evidence of the negative impact of Brexit on the UK's trade with the European Union is starting to emerge with EU data showing that exports to the bloc declined by nearly 14% in 2021 compared with 2020, a senior official in Brussels has said. Maroš Šefčovič, the European Commission vice-president and Brexit negotiator, said that even with the impact of the pandemic being taken into account, the increase in red tape since the transition period ended in January 2021 has taken its toll on trade in goods and services with the UK. - Guardian

Emmanuel Macron's grand bargain with Germany has unravelled. He no longer has the political credibility to rein in France's chronic fiscal deficits or to stop the national debt ratcheting further into the danger zone. Five years ago he swept into power as the reformist Wunderkind, touting his book Revolution and vowing to turn France into Europe's start-up nation. It looked as if a French leader might finally take a chainsaw to the 3,000-page code de travail (labour law) and a thicket of 360 separate taxes dating back to feudalism. - Telegraph

The chief executive of Bulb Energy is to stand down from the collapsed energy supplier at the end of the month. The company said last night: "Bulb's chief executive and co-founder, Hayden Wood, is stepping back from the business. We wish him all the best for the future." Wood, 39, will not be replaced and the role will be split. - The Times

Thames Water is tapping shareholders for up to £1.5 billion as it seeks to fix problems that have led to rising complaints, leaks and fines by the regulator over illegal dumping of sewage. Britain's biggest water utility, which serves almost a quarter of the population, said that it would raise £500 million in new equity from shareholders this financial year and was talking to investors about a further £1 billion. - The Times

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Thursday newspaper round-up: JCB, M&S, smart meters
(Sharecast News) - The British digger maker JCB, owned by the billionaire Bamford family, continued to build and supply equipment for the Russian market months after saying it had stopped exports because of Vladimir Putin's invasion of Ukraine, the Guardian can reveal. Russian customs records show that JCB, whose owners are major donors to the Conservative party, continued to make new products available for Russian dealers well after 2 March 2022, when the company publicly stated that it had "voluntarily paused exports" to Russia. - Guardian
Wednesday newspaper round-up: Brexit border outages, Boeing, Stellantis
(Sharecast News) - Lorries carrying perishable food and plants from the EU are being held for up to 20 hours at the UK's busiest Brexit border post as failures with the government's IT systems delay imports entering Britain. Businesses have described the government's new border control checks as a "disaster" after IT outages led to lorries carrying meat, cheese and cut flowers being held for long periods, reducing the shelf life of their goods and prompting retailers to reject some orders. - Guardian
Tuesday newspaper round-up: Tesco, OpenAI, housebuilding
(Sharecast News) - Tesco is facing criticism from "shocked" charities who say they are struggling to distribute unwanted food to homeless and hungry people after they claim the retailer brought in rules that mean unwanted food can only be collected in the evening. The supermarket group has switched to a new system which asks charities to pick up unwanted food, such as items reaching their best before date, only in the evening when a store is closing rather than the following morning, the charities have claimed. - Guardian
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(Sharecast News) - BT has said it is increasingly using artificial intelligence to help it detect and neutralise threats from hackers targeting business customers amid repeated attacks on companies. The £10.5bn group is aiming to build up its business protecting customers from online criminals and has patented technology that uses AI to analyse attack data to allow companies to protect their tech infrastructure. British businesses are routinely facing hacking attempts, and some recent high-profile victims have included including the outsourcer Capita, Royal Mail and British Airways. - Guardian

Important information: This information is not a personal recommendation for any particular investment. If you are unsure about the suitability of an investment you should speak to one of Fidelity’s advisers or an authorised financial adviser of your choice. When you are thinking about investing in shares, it’s generally a good idea to consider holding them alongside other investments in a diversified portfolio of assets. Past performance is not a reliable indicator of future returns.

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