If you’d like to meet with us in person you can visit our London Investor Centre, a five minute walk from St. Paul's and Mansion House underground stations and close to the One New Change shopping centre.
We’re available to answer your queries, provide information and help make investing easier.
Deciding when and how to access your pension can be a big decision. Our team can help guide you through that decision.
If you need help with investing we can talk to you about your options. We can also provide information about our ISA and the Fidelity SIPP (self-invested personal pension).
Pop in if you need help with general account queries including opening an account with Fidelity, completing or dropping off application forms, taking copies of documents or help with legal documents such as Power of Attorney.
At the LIC we can provide guidance on:
Please note, in your consultation we can’t provide personalised retirement advice but we can refer you to one of our retirement specialists in Fidelity’s retirement service, if required.
The Government offers a free and impartial guidance service to help you understand your options at retirement. This is available via the web, telephone or face-to-face through government approved organisations, such as The Pensions Advisory Service and the Citizens Advice Bureau. You can find out more by going to pensionwise.gov.uk or by calling Pension Wise on 0800 138 3944.
If you’re new to Fidelity we’d be delighted to talk to you about bringing your investments over to us. Call our new business team on 0800 368 6818 who can arrange a call with one of our investment specialists.
If you’re an existing customer, please contact our UK based customer services team on 0333 300 3350 who will be able to help you regarding your account.
If the value of your investments takes the total you invest with us to over £250,000, you’ll automatically qualify for our Fidelity Wealth service benefits, including your own Relationship Manager and a lower service fee of just 0.2% (compared to Fidelity’s standard service fee of 0.35%). Ongoing fund charges still apply.
The value of investments can go down as well as up so you may get back less than you invest. Withdrawals from a pension product will not normally be possible until you reach age 55. This information is not a personal recommendation for any particular product, service or course of action. Pension and retirement planning can be complex, so if you are unsure about the suitability of a pension investment, retirement service or any action you need to take, please contact Fidelity’s retirement service on 0800 368 6882 or refer to an authorised financial adviser.
We’re right next door to the Fidelity International office on Cannon Street:
25 Cannon Street
Christmas 2018 opening hours:
Monday 24th December - 9am - 1.30pm
Tuesday 25th December - Closed
Wednesday 26th December - Closed
Thursday 27th December - 10am - 3pm
Friday 28th December - 10am - 3pm
Monday 31st December - 9am - 1.30pm
Tuesday 1st January - Closed