How to escalate your complaint

We aim to respond to any complaints as quickly as possible.

If you are a Personal Investing customer and already have a complaint open with us, but feel that it has not been appropriately handled, please contact me with your account details here: jonathanhewitt@fidelity.co.uk

Please note: If you would like to make a new complaint, please call us on
0333 300 3350.

Head of Personal Investing – Jonathan Hewitt
Head of Personal Investing – Jonathan Hewitt

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