Fidelity and our investment supermarket FundsNetwork, have comprehensive systems in place to safeguard the interests of our investors.
The following procedures ensure that our funds comply with current regulatory requirements:
our fund managers never handle share trading or administration for their funds
In addition, we use the latest technology to maximise efficiency and minimise errors. We design and build industry leading computer systems, that are often purchased from Fidelity by other fund management companies.
Fidelity has always considered the protection of sensitive information to be a foundation of customer trust and sound business practice. We employ extensive physical, electronic and procedural controls, and we regularly adapt these controls to respond to changing requirements and advances in technology.
While you will never see the majority of our security programs, Fidelity understands the importance of keeping your personal information and investments secure;
For your protection, no matter through which channel you choose to conduct business with us, we verify your identity before granting you access to your accounts. Our goal is to ensure that our customers have secure access to their accounts, that we provide account information only to authorised individuals and that the account information is accurate.
When you sign up for online access with Fidelity you are assigned various security credentials. You will use these to access your accounts. This information is encrypted during transmission to protect it from third parties and will remain a secret as long as you do not disclose it.
Fidelity's system will automatically log you off after a set period of inactivity. This reduces the risk that others could access your information from your unattended computer should you step away.
Fidelity's computer systems are protected by firewalls which block unauthorised entry. Firewalls are selective barriers which permit only specific types of traffic (transactions) through to our systems.
From the point that account information leaves your computer until it enters Fidelity's systems, all online activity involving personal or sensitive information is encrypted.
Fidelity employs some of the strongest methods of encryption commercially available for use on the Web today. You can recognise when a website is using encryption by the address (URL) for the page. Page addresses that begin with 'https://' are using encryption. The 's' stands for 'secured'.
Please click here for advice on all of the above; www.moneymadeclear.org.uk/news/scams/scams_and_swindles.html †
You are strongly advised to use the internet safely and securely. You can obtain free, expert advice at www.getsafeonline.org †
Fidelity is committed to maintaining your personal data in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.
If you use our internet service to access your account and to effect transactions, encryption tools are used to protect your data. The personal information which you provide to Fidelity may be used for a number of different purposes:
to help us develop new services and products
Fidelity may use external third parties to process your personal information on its behalf in accordance with these purposes.
Fidelity may share your personal information with the following third parties:
(i) compliance with any legal or regulatory requirements
(ii) to protect Fidelity and its customers from theft and fraud
(iii) to take appropriate steps if Fidelity considers your levels of trading in Fidelity's funds or in other funds made available by Fidelity to be short-term, excessive or disruptive
Except as outlined above or otherwise required by law, your personal information will not be passed to anyone without your permission. To comply with Money Laundering Regulations, Fidelity may need to request additional evidence of identity from you, and may use a credit reference agency for this purpose (who will record that an enquiry has been made).
Please note that the personal information which you provide will be processed by Fidelity or associated or affiliated companies, who may be based outside of the EEA. This may involve the transfer of data by electronic media including the internet.
Where your data is transferred outside of the UK, Fidelity will ensure that the recipient agrees to keep your information confidential and hold it securely in accordance with the requirements of the Data Protection Act.
E-mail addresses and fax numbers are not collected or used without your specific permission to do so.
With limited exceptions, you may ask for a copy of the personal information which Fidelity holds on you. Fidelity is allowed by law to make a charge for this. If any of the information which we hold about you is incorrect, please tell us and we will amend it. You can write to us at Fidelity (IMS), PO Box 80, Tonbridge TN11 9FF.
For visitors to the Fidelity website arriving through a link from another site, Fidelity is able to record through which link the Fidelity site was visited. Please note that Fidelity is not affiliated with, nor does it sponsor or endorse, any linking websites owned by third parties and it does not endorse any product or service offered by such linking sites.
We do not collect any personally identifiable data from you but, should you subsequently become a customer, we will know the source through which you were introduced.
Fidelity uses pixels, or transparent GIF files, to help manage our online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website.
If you would like to opt out of any third party tracking that we use on this site, please follow the relevant links below:
Fidelity is not responsible for the content of external internet sites.