How to register

By registering with, you can manage your accounts securely online. If you’ve forgotten your PIN, we’re going to move you to our improved login and you'll need to register to set up your username and password.

What you’ll need:

  • Your Customer Reference Number (CRN). You can find this on your Valuation and Statement letter.
  • Your account number. You can find this on any transaction confirmation letter.
  • Access to your email address so we can verify it for when we need to contact you.

It's a good idea to make sure you have access to the email address you'd like to use. We'll ask for your email address to help with the security and management of your account, and we'll send you an email with a link you need to follow so we can verify that it is the correct one.

Register online

You can register for online access here or select ‘Log in’ and then 'Register now' in the top right corner of this page. Fill in the form with the relevant details and then select 'Register'. We’ll validate your email address and mobile number as part of the registration process.


Download our registration guide

You can download our guide below.

Still need help?

Talk to our team

Give one of our UK-based associates a call on

0333 300 3351

Contact us

Send us your question online or visit us at our Investor Centre in London.