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Helpful topics

Power of attorney

More information about how to register Power of Attorney with us

Power of Attorney

Quick solutions

Bereavement

Guiding you through what to do when someone passes away

Losing a loved one

Quick solutions

Moving abroad

If you tell us you’re moving abroad we will place temporary restrictions on your account, in part because we’re not licensed to offer products and services in other countries.

If you let us know you’re moving you will not be able to switch funds, or add new money to your account. You’ll still be able to move money into cash, but not back again. While you can withdraw money at any time, we can only send money to a UK bank account.

You can change your address by logging in and going to the ‘Personal Details’ section of your account and editing your contact details, or by calling us.

Please let us know if you move back to the UK and we’ll lift the restrictions.

Still need help?

View our How-to guides

Learn how to open, manage and deal on your account with our help guides.

Contact us

Send us your question online or visit us at our Investor Centre in London.

Talk to our team

Give one of our UK-based associates a call on

0333 300 3351

Important legal information

Before you invest

We believe that every investor should be able to make an informed decision about investing. Read more about our general terms, specific guidelines relating to various accounts and important information about taxes, funds and transfers.

Our online terms

We want all our policies to be clear and transparent. Learn more about the online terms and conditions for making investments and accessing your account via our secure online system.

Doing business with us

We want you to be sure you’ve found a provider that suits your needs. Find out all you need to know about doing business with Fidelity, before you choose to invest with us.