Fidelity Voice ID
Account security as unique as your voice
How it works
When you speak to Fidelity from now on, Voice ID will detect your unique ‘voice print‘ in the first few moments of the call. This will be enough to verify your identity.
Makes calls easier
You no longer need to remember any PINs or passwords, making your interactions safer and more convenient.
Safe and secure
We’re committed to using the most advanced technology to protect your information and accounts. Fidelity Voice ID uses digital encryption to safeguard you against fraud.
Nice to know
Voice ID uses the unique combination of the physical and behavioural characteristics of your voice and works even if you have a sore throat or cold.