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Security

Fidelity helps you protect your information and your finances. We see this as an important part of building your trust.

How Fidelity protects you

Fidelity understands the importance of keeping your personal information secure. We use proven, industry-recognised security tools and processes to achieve this.

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While we ensure that we employ the best security, there are a few things that you can do yourself to help ensure the security and privacy of your information.

Learn more

Here to help

If you have any doubt over whether a caller is genuine, please contact our UK-based Customer Services team on 0800 358 4060.

How Fidelity protects you

Fidelity understands the importance of keeping your personal information secure. We use proven, industry-recognised security tools and processes to achieve this.

Spotted suspicious activity? Call us on 0800 358 7712

Constant review and improvement
Automatic log off and safety lock
Green traffic light address bar
Fidelity Security Key
Cifas Protective Registration

How you can protect yourself

While we ensure that we employ the best security, there are a few things that you can do yourself to help ensure the security and privacy of your information.

Spotted suspicious activity? Call us on 0800 358 7712

Be fraud aware
Update your antivirus software
Update your operating system
Use strong passwords
Enable security features on your wireless network
Protect your paper documents
Educate yourself about fraud and scams
Alert Cifas
Report suspicious activity to Fidelity

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