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Important documents

When making investment decisions it's important that you have all the relevant information in order to make the correct choice for your circumstances.

Here you can find the full range of our essential documents. If you have any further questions, please speak to your adviser or intermediary.

Terms and key features documents

We wrote to all clients earlier in 2020 about changes in the way we will collect platform fees. The rates you pay for our fees are not changing. The implementation date for the changes has been changed from 1st July 2020 to the 1st September 2020.  The changes are as follows:

  • Currently, applicable Investor Fees are paid at a standard rate of £22.50 every six months, this payment then covers the next six months. From 1 September 2020, we will be changing this to a monthly collection of £3.75 which will cover the month it is deducted in. This may be some months after 1 September 2020 as this is currently paid six-monthly in advance and we will not collect the first monthly fee until this period has expired.
  • We will be reducing the period between the calculation and collect date for our Service Fee. This will be calculated on the 1st of each month and collected on the 1st of the following month, rather than the 15th.
  • Where you have specified that Adviser Ongoing Fees are paid from a client’s Cash Management Account (CMA), we will also start to collect our Service Fee for that account from the CMA with effect from 1 September 2020.

 The new Client Terms and Doing Business With Funds Network can be found below.

Doing Business with FundsNetwork
FundsNetwork Client Terms
Privacy Statement
Standard Life SIPP KFD

Dealing times

When will you carry out my instruction?

If you wish to buy or sell your units or shares, then for most products we will carry out your instructions on the day we receive them if we receive your instructions online or by phone, as long as they arrive before the dealing cut-off time (for further details, see ‘How are funds priced’ below).

If you make your instruction by post it may be processed the following business day.

How are funds priced?

Most funds are priced at 12 noon and the dealing cut-off is 11am, however, there are a number of exceptions. Certain funds, due to the market they are investing in, do not price until the day after the dealing cut-off.  For fund specific details, please refer to the tables below. Any funds which have an 11am cut-off are not listed here.

Fund prices are set on a forward-pricing basis which means the price is determined at the next valuation point and you will not know in advance the exact price you will pay / receive. As the value of the fund can move up or down this affects the price of each unit or share. The price may also take into account trading costs. Please note that in the event of a fund pricing more frequently than once a day, we will only use the provider’s main valuation point. Where instructions are received in the 10 minute period after the cut off time, the instruction may be included in that day’s pricing otherwise the instruction will be included in the next available pricing.

We may apply an early cut-off time on certain public holidays or days on which markets close early such as Christmas Eve and New Year's Eve, where this is imposed by fund managers or the brokers we use for trading. Any deals received after a revised cut-off will receive the price achieved at the next available daily dealing point.

Offshore funds are not priced on a UK Bank Holiday. However online dealing of Fidelity offshore funds, as long as the instruction to deal is in good order, will be priced and placed on a UK Bank Holiday. All other deals will be placed on the next working day. Additional public holidays in a fund’s country of registration may affect your ability to place deals on those days.

Please note that if your adviser is using our automated bulk switching or rebalancing service, or Unit Trust/OEIC to ISA switching facility, deals may be aggregated and placed at different cut-off points.  All switch and rebalance instructions require all sell deals to price before the buy deals can be placed.  Therefore, any funds which price the day after the dealing cut-off will extend the processing time to up to 5 working days for these types of transactions.

In addition, the dealing cut-off for Bed & ISA deals is 10.30am, rather than the standard 11am.

Cut off times for Exchange Traded Investments are 9:00 AM and 3:00 PM.  These orders will then be sent for market execution as soon as is practicable after the cut-off point. In the unlikely event that an order cannot be executed in full (i.e. 100% of the relevant number or value of securities), we will work with our Dealing Partner to execute as much of the order as possible. We will continue attempting to execute the remaining part of your order on each business day until the end of Friday in the relevant week (or until the end of the last business day in the relevant week, if sooner) at which point we will cancel any unexecuted portion of the order and allocate the executed portion to your account. Partially executed aggregated orders will be allocated to our clients’ accounts on a prorated basis.

As finalisation of an exchange traded investment deal may take more than a day this can have the effect of extending the time taken to rebalance an account including these investments by the number of days the deal takes to fulfil. If a deal cannot be made in full, the account being rebalanced may be left with investments not in the target allocation defined by the Model Portfolio.

12pm Cut off
1pm Cut off
2pm Cut off
3pm Cut off
4pm Cut off

Supplementary information

Supplementary information about taxation

Useful guides

Client Guide
Re-registration: what you need to know
Stock transfers: what you need to know
Pricing at a glance
Guide for executors and administrators

Before you invest

Read more about our general terms, specific guidelines relating to various accounts, and important information about taxes, funds and transfers.