Fidelity is committed to maintaining your personal data in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure.
If you use our internet service to access your accounts and to effect transactions, encryption tools are used to protect your data. The personal information which you provide to Fidelity may be used for a number of different purposes:
In addition, if you use our internet service to access your accounts, we will add your telephone number and email details to our records. This data will only be used in accordance with your preferences. You can read more about how we protect your data online and how you can help protect yourself on our Online security page.
Fidelity may use external third parties to process your personal information on its behalf in accordance with these purposes.
Fidelity may share your personal information with the following third parties:
Except as outlined above or otherwise required by law, your personal information will not be passed to anyone without your permission. To comply with Money Laundering Regulations, Fidelity may need to request additional evidence of identity from you, and may use a credit reference agency for this purpose (who will record that an enquiry has been made).
Please note that the personal information which you provide will be processed by Fidelity or associated or affiliated companies, who may be based outside of the EEA. This may involve the transfer of data by electronic media including the internet.
Where your data is transferred outside of the UK, Fidelity will ensure that the recipient agrees to keep your information confidential and hold it securely in accordance with the requirements of the Data Protection Act.
E-mail addresses and fax numbers are not collected or used without your specific permission to do so.
With limited exceptions, you may ask for a copy of the personal information which Fidelity holds on you. Fidelity is allowed by law to make a charge for this. If any of the information which we hold about you is incorrect, please tell us and we will amend it. You can write to us at Fidelity (IMS), PO Box 80, Tonbridge TN11 9FF.
For visitors to the Fidelity website arriving through a link from another site, Fidelity is able to record through which link the Fidelity site was visited. Please note that Fidelity is not affiliated with, nor does it sponsor or endorse, any linking websites owned by third parties and it does not endorse any product or service offered by such linking sites.
We do not collect any personally identifiable data from you but, should you subsequently become a customer, we will know the source through which you were introduced.
Phone number – 0333 300 3351
Email – firstname.lastname@example.org
Our postal address: Fidelity International, Oakhill House, 130. Tonbridge Road, Hildenborough, Tonbridge, Kent, TN11 9DZ
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