Contact us - UK residents

FAQs

We've answered your most commonly asked questions. If your question isn't addressed here, or if you simply want more information, please complete our online form.

FAQ - general queries
FAQ - transfer & redemption


By phone

 
Fidelity InvestorLine0800 41 41 61
Fidelity PhoneXpress 0800 41 41 24

Unsure which number to use?

Please have your Customer Reference Number ready when you call us.

Opening hours

Monday to Sunday from 9am-6pm


 

Online

Secure Messaging enables you to send and receive sensitive information about your account (e.g. your account or client number) in complete confidence. 

Please be aware that information sent by your regular email service, or using our email form is not encrypted and there is no guarantee the contents will remain private or unaltered during internet transmission. 

Contact us by Secure Messaging 
Contact us by email


Visit or write to us

Our postal address:  

Fidelity International, Oakhill House, 130 Tonbridge Road, Hildenborough, Tonbridge, Kent  TN11 9DZ

If your enquiry concerns Fidelity Investment Trust Share Plan, please write to:

Lloyds TSB Registrars, The Causeway, Worthing, West Sussex  BN99 6DA

Visit us at our Investor Centre


Request literature

Application forms and our most requested brochures are available to download.  Or if you prefer, use the form to tell us which literature items you'd like to receive by post. 

Request literature



Non UK residents

Due to regulations designed to protect investors, some products, information and other material contained on the following Fidelity website(s) are only directed at and available to investors in specific countries. Please satisfy yourself that the product you are interested in is available in your country, and also that you are eligible to receive any information relating to that product. 

Please note that you will be prevented from receiving or accessing information or dealing if you are not eligible for that product.

If you are not a UK resident, please select the Fidelity website most appropriate for your location.

Contact us
FAQ - general queries
FAQ - transfer & redemption
By phone
By email
At our Investor Centre
Request literature

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