At Fidelity, we are conscious of how important our customers are, and do as much as we can to look after them and their interests. In this section, you'll find more information about some of the ways in which we maintain the highest standards of customer satisfaction... fidelity, international, fil, customer, satisfaction, fsa, financial, services, authority, protection,online,security,privacy,policy,terms, conditions
Fidelity & you
Fidelity is well aware of the importance of customer support and satisfaction, and we do as much as we can to look after our customer's interests. In this section, you'll find information about the ways in which we maintain the highest standards of service.


  • Fidelity is authorised and regulated by the Financial Services Authority
  • Find out how we protect your interests by continuously carrying out checks on our computer systems and reviewing our fund managers' performances
  • A little unsure about how secure your details will be if you invest online? Fidelity is strongly committed to online security which is attested to by the thousands of people who have successfully invested with us via the internet
  • Find out what we do to keep your personal data confidential by reading our privacy policy
  • Read our terms and conditions before you invest online with us


If you find it difficult to read our literature,  please call us on
0800 41 41 61.  We can supply this in a range of formats, including large print, braille, audio tape and CD.

Our website works with specialist browser software that reads text and the titles of the graphics. PhoneXpress provides information on accounts and can be operated through a telephone keypad or spoken instructions. The telephone number is 0800 41 41 24.